Welcome to the Tobacco Haven Order Status Page

At Tobacco Haven, we understand how important it is for you to stay updated on your orders. Our ‘Check Order’ page allows you to easily find out the status of your tobacco or cigarette order with just a few clicks. Simply enter your email address and order number, and we’ll provide you with the most recent updates on your shipment.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Common Questions About Order Tracking

  • What does ‘Processing’ mean?
    Your order is being prepared for shipment.

  • What does ‘On Hold’ mean?
    ‘On Hold’ means that your payment is being verified, and order processing may take up to 24 hours. Once verification is complete, your order will continue to the next stage.

  • How can I contact customer support?
    If you need help or have questions, our support team is ready to assist you. Reach out via email or phone for prompt service.