Tobacco Haven is one of the leading cigarette and smoking product distributors in Romania. The company supplies cigarettes to people worldwide and ensures that people get the best experience, right from ordering their products to smoking their cigarettes. We strive relentlessly to provide premium-quality products to our customers in the most hassle-free way.

Romania is a hub for cigarettes and the smoking industry, thus ensuring the products are of the highest quality and are available for a nominal price. Thus, customers can get the best for the least and enjoy their cigarettes. So, you can light a cigarette without burning a hole in your pocket. But there’s more:

We dispatch your products within 48 hours of the order confirmation and payment clearance. We deliver your parcels within 30 to 45 days. Customers in Europe will get your parcel within 30 days, and customers outside Europe will get their parcel in 45 days. The shipping charges are nominal; if you place an order over 250 USD, you can avail free shipping.

All products are dispatched by road, thus ensuring that you don’t have to pay any taxes or customs duty on the tobacco products you receive. By any chance, if customs detect the products and you get a notification that you have to pay taxes on the product, you can simply return it by stating that you haven’t ordered the product. Post this, we will either reship your products or give a full refund to cover the cost of the products and shipping.

Our return and refund policies are drafted to offer 100% satisfaction to our customers. If there are any issues with the product, whether they are damaged or delayed beyond the stipulated time, Tobacco Haven will issue a complete refund. Even if there are mistakes on the customer’s part we will ensure that they receive a refund of the products they paid for once they return the parcels to us.

You can order anywhere between 1 to 50 cartons at a time. However, suppose you’re looking to place orders for large consignments. In that case, you must contact us to discuss the specifics, and our team of professionals will take you through the complete process in a simple and straightforward manner.

From time to time, we offer discounts and sales for different occasions, ensuring you save a few bucks and are rewarded for purchasing from us.

All financial transactions are conducted through secure channels, and your personal details are stored in a secure way. Besides this, our team of customer support professionals are at your disposal in case you have any queries, want to share grievances, or want to reach out to us regarding anything.