PLEASE READ ALL TERMS AND CONDITIONS MENTIONED ON THIS PAGE BEFORE YOU USE THE WEBSITE.

No one should use this website without reading the terms and conditions and privacy policies. If you use the website, it is assumed that you accept all terms and conditions. If you do not agree with the terms and conditions mentioned, you can discontinue using this website.

Before you make any purchase, you must provide sufficient proof that you’re 18+ years old. On receiving the parcel, an adult signature would be required for you to receive the parcel. Besides this, any product sold by Tobacco Haven is not manufactured by children and should not be used or consumed by anyone under 18.

Tobacco Haven’s products are sourced from various manufacturers all over Europe and Ukraine. These are meant for personal use only. We do not give anyone the right to resell our products. Besides this, the product’s country of origin will be indicated clearly on the package you receive.

IMPORTANT:

Tobacco Haven operates without any third-party intervention and strictly follows this policy. Thus, if you have any issues with the product or face any challenges related to your order, you must first reach out to us for support. Our customer support professionals will assist you with your queries and ensure that you either receive the product or a full refund from our end.

However, please do not file a dispute with your credit card issuer or bank. Any unnecessary means to involve a third party will lead to us not accepting further orders from the respective customers in the future.

Taxes – FYI

The customs laws and regulations around cigarettes and smoking-related products are different in different countries and states. If you’re purchasing a product from us, you need to be aware of the current taxation laws, and Tobacco Haven will not be able to advise you on the best way forward. This is especially true for citizens who live in the USA. You need to mention that your product type and specification fall under federal laws, and any liability caused by not knowing them will not be beared by us.

With Tobacco Haven, you will not have to pay any customs or duty on the cigarettes or smoking-related products you purchase. However, if you’re notified you need to pay tax on your parcel, you can either pay the tax, reject the parcel, or reduce the quantity or other specs such that you don’t have to pay any duty.

If you reject the parcel, you can either opt for a full refund covering the cost of the products and the shipping or a reship of the products. If you reject the parcel, it must be in the same condition it found you in. Furthermore, the package must be unopened and must be returned to us before we reship the product or issue a full refund.

Security of Your Personal Information

Tobacco Haven does not use cookies or tracking technology to keep your information with us. We do not have or share it with any other third-party vendors. All information you provide us will be used for our mutual transactions and business. We take these measures to ensure the privacy of our customers remains unhindered.

We will share information and updates about our latest products and other related things on your mail ID. However, if you’d like not to receive those emails, you can contact us via any channel to opt out of the service.

Contact Information:

(Email ID)

(Phone Number)

Our team of customer support professionals can guide you through the procedure simply and hassle-free.

Intellectual Property

Tobacco Haven is not associated with any of the companies or manufacturers whose cigarettes and smoking-related products we sell. We claim no ownership of them, their logos, and their trademarks. Thus, we’re not liable for the issues caused by the reselling of their products.

Do Your Own Research

All the data present on this website is for informational purposes only. At no point should this be your only source of information based on which you take important decisions such as warnings of smoking, health hazards, purchase of products, and more? While we do update information on the website from time-to-time, we are not obligated to do so. Thus, if you’re looking to do your research on the product, its prices, its warnings, and more, it is advisable to look at other sources of information before making your decisions.

Tobacco Haven will not be liable for any damages caused by the customers’ actions. Before you purchase any product, you must provide sufficient proof that you’re above 18+ years of age, indicating that all your actions’ responsibility ultimately falls upon you and not us.